Questions? We've got answers.
Everything you need to know about the Duchessence Back Glow Towel.
The product
It's a long (103 cm) exfoliating shower towel woven from Japanese bamboo charcoal fibre. It lets you gently exfoliate your whole body — including your back — with the body wash you already use. Inspired by the traditional Japanese sentō ritual, it replaces washcloths, loofahs and scrubs.
Wet the towel in the shower, add your usual body wash, then glide it across your body with gentle movements. Hold both ends to reach your back. Rinse and hang it to dry after use.
Yes. Use light pressure on sensitive areas and adjust to what feels comfortable. If it's your first time exfoliating with a towel, start gently and build up gradually.
We recommend keeping it for the body. Facial skin is much thinner — if you do use it on your face, use very light pressure and no more than once or twice a week.
For the body, 2 to 3 times a week is ideal. Listen to your skin — if it feels tight or looks red, space out your sessions.
With normal care — rinsing after each use and machine washing every couple of weeks — it lasts far longer than a loofah: many months rather than weeks.
Japanese bamboo charcoal fibre (takesumi), woven with silver-ion fibre that helps the towel dry faster and stay fresh between showers.
Orders & delivery
Shipping is free on all orders across Australia. No minimum spend, no hidden fees.
Your order is dispatched within [À REMPLACER : ex. 1-2 business days]. Delivery across Australia usually takes [À REMPLACER : ex. 5-10 business days]. You'll receive a tracking number by email once it ships.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Afterpay. All payments are secure and encrypted.
Guarantee & returns
You have 30 days from delivery to return your towel if it's not for you — no questions asked. Just contact us by email and we'll guide you. Your refund is processed within [À REMPLACER : ex. 5 business days] of us receiving the return.
Contact us within 48 hours of delivery with a photo of the product. We'll send you a new towel free of charge.
Care
Rinse it with clean water after each use and hang it to dry. Every couple of weeks, machine wash it at 30°C with your regular laundry. Avoid bleach and the tumble dryer.
It's woven to dry quickly, which helps it stay fresh between showers and resist the musty smell loofahs get. Just rinse and hang it after each use.
Privacy & data
Your data (name, address, email) is used only to process your order and send you tracking updates. We never sell your data to third parties. For details, see our privacy policy.
Yes. All transactions are encrypted and processed securely through Shopify Payments. Your card details never pass through our servers.